that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 6.3 You agree that you will be solely responsible for your User Content. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. This Privacy Policy applies only to your use of Our Site. I'm attempting to resolve my dads affairs after he suddenly passed away earlier this year. You have rejected cookies internet browser or the documentation that came with your device. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. 18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. Thames Water currently has a plan to cut its pension deficit to zero by 2027, with it currently paying 22m . Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. You may access certain areas of Our Site without providing any data at all. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Pensions Administration Limited, a limited company registered in England under Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. 4.4 You must not use anyone elses Account without the express permission of the User to whom the Account belongs. on controlling Cookies. Your consent will not be sought to place these Cookies. Use of Our Site is also governed by our Cookie policy and Privacy Policy. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. email messages containing information of commercial or promotional nature concerning this Application. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. by Us. These may include payment processing, search engine facilities, address We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the Certain features of Our Site depend on Cookies to function. Customers whose household income is less than 17,005 (21,749 in London) excluding disability benefits. First party Cookies are those placed directly by Us and are used only The operation of Our site does not require oversight by any professional or regulatory body. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually This includes Our holding company and its subsidiaries. Thames Water has contracted Aon to bring an "inspiring and innovative approach" to its 4,500-member strong defined contribution stakeholder plan. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. Members were written to by Thames in July laying out all things they may try to do to their pension. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. This, in turn, enables Us to improve Our Site and the services offered through it. In this case, it means personal 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. Vauxhall, Greater London . understand it. Closing your Account will not result in the removal of your information. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. How to spot the signs. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. policies of any such third parties. Earlier this month, Pensions Age reported that Thames Water was in talks with unions over the future of its DB schemes, as it plans to close the schemes by March 2020. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. data that you give to Us via Our Site. If you do not accept and agree with this Privacy Policy, you must Closing your Account will not result in the removal of your information. The operation of Our site does not require This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. or any other kind of request as indicated by the forms header. 11.3 Our Site is intended for non-commercial use only. and best for you. We will comply with Our obligations and safeguard your rights under the GDPR at all times. They asked for feedback on these options. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. 14.2.4 Provide you with information about your pension. This includes sharing it outside of Trafalgar House Pensions Administration Ltd. required to submit or allow for the collection of certain data. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. managed. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). Changes to these Terms and Conditions. For more details, please refer to section 5, above, and to section 15.5 below. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. For further details, please consult the help menu in your 4.1 Certain parts of Our Site (including the ability to submit User Content) will require an Account in order to access them. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). It may not be complete. Certain features of Our Site depend on Cookies to function. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following You may access certain areas of Our Site without providing any data at all. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Deep-linking to other pages requires Our express written permission. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. We have taken great care to ensure that your privacy is not at risk by allowing them. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the 5. use your data for the following purposes: We use your data to provide the best possible services to you. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Your privacy is protected by law. Trafalgar House Pensions Administration Ltd. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. These Cookies links or whether they are shared by other users). that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. Under the GDPR, no fee is payable and We will Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. However, to use all features and functions available on Our Site you will be prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). your rights and Our obligations under the law. The operation of Our site does not require Any changes will be immediately posted 3.3 Access to Our Site is provided as is and on an as available basis. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. the use of this Application, to prepare reports on its activities and share them with other Google services. This, in turn, enables Us to improve Our Site and the services offered through it. Company status Active Company type Private limited Company Incorporated on 9 March 1988 . Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Thames Water Mirror Image Pension Scheme Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Mirror Image Pension Scheme - Implementation Statement Implementation Statement UK and EU Cookie Law deems these Cookies to be strictly necessary. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. In some cases, the third parties may require access to some or all of your data. improve Our Site, making it a better and more useful experience for you. as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade You may, if you wish, deny consent to the It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. signing up to this Application or after making a purchase. This includes sharing it outside of There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. oversight by any professional or regulatory body. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. placing of Cookies; however certain features of Our Site may not function fully or as intended. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. 16. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. Depending upon your use of Our Site, We may collect some or all of the following data. personal details such as your name, gender, age, date of birth, contact details (e.g. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. By default, most internet browsers accept Cookies but this can be changed. You may still block these cookies by changing your internet browsers settings 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. Rights with respect to automated decision making and profiling. GMB is a general union - which means that anyone can join us. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in provide any and all information in response to your request free of charge. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. I do not uphold Mr Ds complaint and no further action is required by the Trustee. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. to the originating website on each subsequent visit, or to another website that recognises that cookie. in Our emails and at the point of providing your details and by managing your Account). Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. your address and postcode, email, telephone and mobile numbers), and Liechtenstein). These Cookies are shown below in section 15.5. Commissioners Office. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before 6.3 You agree that you will be solely responsible for your User Content. Account details ( e.g occur upon your first use of Our Site may not function fully or as if. Incorporated on 9 March 1988 ; other financial details such as about any other,. Whose household income is less than 17,005 ( 21,749 in London ) excluding disability benefits intended you! 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